A working notebook rather than a business website. Kit that earns its place on the van, methods that survive a wet Tuesday, and the parts of the job nobody writes down. Everything here comes from cleaning windows in North Wales weather on North Wales housing stock.
Pole or ladder: what still gets done off a ladder
Water-fed poles took over most domestic rounds a decade ago. They did not take over all of it, and pretending otherwise costs you work.

The fan, the straight pull, and when to use each
Two techniques cover almost every pane you will ever meet. Most people learn one badly and never learn the other.

Hard water, limescale and why the glass looks worse after rain
A customer rings to say the windows have gone spotty three days after a clean. Usually it is not your work, but you still have to explain it.

Winter on a North Wales round
Four months of the year the weather decides your day. You can plan around it or you can lose the income.

Choosing a ladder you can actually work off
The ladder that is fine for clearing a gutter twice a year is not the ladder for standing on five days a week.

Pricing: per pane, per property, and what actually pays
Most window cleaners price by feel and most of them price too low. Here is what the arithmetic actually says.

Conservatory roofs, and how not to go through one
The roof is the part customers most want cleaned and the part most likely to hurt you.

Pure water without the mystique: RO, DI and what TDS actually means
Three initials that cause more confusion than anything else in this trade, explained without the sales pitch.

Older sashes, leaded lights and the houses around the square
A lot of the work in this part of Denbighshire is on buildings that were old before window cleaning was a trade.

Working at height rules, in plain language
The regulations are shorter and more sensible than their reputation, and they are written for exactly this trade.

